Xgenplus- Support/Help
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Welcome to XgenPlus Support

User can sign in through email address and password, created by administrator. User can also Login via:

  1. Email ID & Password
  2. OTP
  3. App
  4. SMS
  • Login via Email ID & Password: Email ID and password will be provided by administrator to the user once the Email account is created. After submission, system will ask if user wants to change the password as per requirement.

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  • Login via OTP: If user doesn’t want to login via password or incase of forgot password user can use OTP for sign in their account. For this user need to select 'Get OTP' option. After selection user will receive an OTP (One Time Password) on their registered Phone number. Enter the received OTP and Login to the application.

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  • Login Via APP: If a user wants to login using APP, then he can click on 'login via APP' option. After selection, a message will appear on the screen 'open your app and use Web Login option to get Code'. Use the mobile application to generate the Web Code. Enter verification code and log in by clicking on Log Me In option.

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  • Login Via SMS- If a user wants to login via SMS then click on 'Login via SMS' option. After selection, a message will appear on the screen with a 'Verification Code' . User has to send that code on the number provided on the screen. Click 'I have sent SMS' button. By clicking on 'login my account' user can log in their account.

    loginvia


    loginvia


    loginvia