Welcome to XgenPlus Support

You can share Email with other by a single click.

• Open Email which you want to share.
• Click share from the bottom right corner.
• Either you can share it witl all or share with individual by writing the Email.
  
  
  
• User Rights

You may set user rights for the shared Email by Enabling the options such as:

• Allow "Delete" permission
• Allow "Reply" permission
• Allow "Forward" permission
• Allow "Further Sharing"

After setting the User rights click Mark Share

A pop up will come confirming the Email has been shared

Email Schedule: You can schedule Email for future and set the date to send Email on later dates.

• Click advanced options under compose and select calendar to send Email for later date.
• Change the date on which you want the Email to be delivered.
• The Email will send right away but it will delivered on the set date.
  
  
  

SMS Schedule: User can send SMS to any mobile in India using its SMS services

• To send an SMS you need to select SMS option in compose section




• A window will appear having details and compose section for SMS
• Enter reciever mobile no. to which you want to send SMS
• Select individual or you may add group to send group SMS (list of groups and individuals is given on the right side)
• You may set SMS reminders to send messages.
• You may save a copy of SMS to Sent folder of the email a/c.
• Type message in the compose section and click send
• You may schedule the delivery of SMS for future date/time delivery.

Fax Schedule: User can send FAX to any mobile in India using its FAX services.

• To send FAX you need to select FAX option in compose section.
  
  
  
• A window will appear having details to attach FAX document.
• Enter FAX no. On which u want to send Email with country code.
• Select priority for FAX among High, Normal and Low.
• You may schedule the delivery of FAX for future date/time delivery.
  
  
  
• Click Attach file to upload the document/page you want to send as a FAX.
• You may add remark with the FAX.

How to create task:

• In the top center, click Task.
  
  
  
• Set the date and schedule the task as per need.
• Type task inside the compose section
• You may also set the task time
• The list of created task will display on the right

Email/SMS/Popup:

• To receive the reminder of the task
• You need to set/enable Rules of action for created task i.e. Email to, SMS to and Pop up. (the notification related to the created task will receive on Email, SMS and as a Pop up on the set time and date)
  
  
  

  The created task can be update, reset and reschedule.